Stomatopod.com
Opening thoughts – They are no longer around. I have heard
several things none by Billy or Thomas. So don’t quote me, lol. Ether they had
gone back to school. Had some issues from their collectors. As I recall
something about their collectors didn’t want selected items but wanted them to
order in bulk. Lastly with the end expense of obtaining these Mantis Shrimps. Since they specialized in Mantis Shrimps i wont rate the second percentage.
Customer Service & Knowledge – All I can say is ‘wow’;
they answer your emails promptly. They even had forums to discuss topics of
what’s new, care…anything. If I would give them a Grade I’d give them an A+++!
More importantly I trust them. (100%/0%)
Availability & Variety – They specialized in all things
Stomatopods hence their name. They nearly had any species you were looking for.
Rare ones when available. Bought most of my Mantis Shrimps from them including
the pair of Odontodactylus japonicus.
If you were looking for a ‘Peacock’, Odontodactylus scyllarus.
They had a multitude variety of all amazing looking colors and shades. Never
found that anywhere else in any other company.
They did get other things aside from Mantis Shrimps. Before
the site shut down I did recall seeing a four inch Nautilus and this funky
Anemone. (100%/0%)
Pricing – As I recall it was very reasonable and if you were a
long time customer, sometimes they could give out an discount. (100%/0%)
Policy & Procedures – They get their shipment and go through quarantine about
nearly a month or less. I don’t recall, lol…long those lines. Then they take
the time to sex them and take amazing quality pictures of each item. Then they
post them on their site by species.
When you go to check out and contact them right after, you can
request to hold the item(s). Until for whatever reason you had from waiting for
your system to cycle or due to weather issues. Actually as I recall they won’t
ship the Mantis Shrimps until proper weather and temperature were in the right
conditions. I held the male Odontodactylus japonicus with them for months.
Billy and Thomas actually cared about the animals and didn’t see it as just a
sale.
In the event that your items dies from ether through Shipping
or proper Acclimation. They had a replacement for each lost, ether your choice
or theirs. (100%/0%)
Packaging & Shipping – Wow, it was packaged really well!
They had a white Cardboard and Insulated Styrofoam box. Within was foam
peanuts, heat or cold packs and some bags they filled with air…then your
precious Stomatopods. They thought of everything to insure your purchase
arrives safely and comfortable through shipping.
They went with FedEx…their pricing was also pretty good at the
time. If your package gets lost or redirected to the wrong state. ::: Glares at
FedEx ::: They take the time to locate your package and insure you of an arrival.
Due to their amazing packing the animals are insured they do arrive alive. In
the event something went wrong like your package gets misdirected in Winter.
They will do their best to work with you to provide the best assistance to bring
them out from near death/dormant state. (100%/0%)
Advertisement – Their website was well made. Simple and clean…I always like the idea of ‘less is more’. It was easy to navigate through and I felt you couldn’t get lost searching for company information and or products. They actually had two different designs, as I recall. The old one was blue and white and it was clean and simple. The newer design was black and well contrasted choice of hue fonts. Graphics wise they utilized their amazing photography and integrated it in to the design. Each Mantis Shrimp was place in to a container that had a ruler underneath. It was well lit and some what made the Stomatopods glow. It showed the amazing detail and hues of the animal. So you could really see what you are buying. As an Artist and Designer I could appreciate the details that others may not notice. (100%/0%)
Conclusion – I’m very sad that their gone. I hope they return,
better and improved or exactly with the same passion that they had. If they were to have been still around i could see them branch out to other rare specimens.
Mantis Shrimp – (100%) Approved!
As a Company – (0%) N/a